I Cant Afford A Business or Technology Coach
Have you ever wanted someone to talk to about your business who doesn’t cost an arm and a leg.
Typical business coaches cost upwards of 1250.00 an hour! That is over $20.00 a minute.
I have spent my whole life coaching usually from inside of fortune 500 companies. I have been paid loads of money to say yes, no, and maybe. Granted my yes, no, and maybes have saved the clients that I work with millions of dollars. Even with this success I have felt empty inside. I felt like it is hard to get any sense of accomplishment and results. You may help one group make a good decision that makes money, while another group in another part of an organization makes a bad decision that wipes out all of your hard work. That is why I do so much small business coaching on the side. I am able to work with the owner, listen to what is going on and provide feedback while not worrying about someone else messing up our hard work.
So what does this mean to you?
Well after much thought and consideration I have decided to do something my wife may think is crazy and offer 77 1 Hour Sessions with me for $97.00 each. If interested email me at mark@one80group.com
Why would I do this?
Well I love meeting new people and like everyone else in the world have to get paid for something. I really wish things were more like Star Trek and we could just do what we want without worrying about money. I want to help people more now than ever. I want to help people who can’t afford an 8,000 dollar a month retainer. I want to help people that need someone to listen and just be there for them and provide a new perspective. I love small business owners because their business has a greater impact on their life and family.
What is your background?
Well my background is technology and business management?
Core competencies include:
•IT Management
•IT Implementation
•Technology Integration
•Intranet-Extranet Strategies
•Business Process Mapping
•Technology-Business Alignment
•Electronic Commerce Strategy
•Application Design
•Reporting
•Procurement & Contract Management
•Technology Architecture
•Enterprise Communication
•Collaboration Strategies
•Concept Validation
•Monitoring Strategies
•Business and marketing concept validation
•Research and development of strategies, visual designs, and functional analysis of new product offerings for clients
•Business research on cutting-edge technologies and how they apply to client specific goals
•Big picture analysis of client market and techniques for market penetration
•Project implementation
•Backend website facilitation and interface strategies
•Search Engine Optimization
•Corporate Blog Development
•Technology product sourcing for internal and external clients
•Technology Partnerships and Acquisitions
•Business Vision and Concepts
•Custom Application Development and Enhancements
•Business Books, E-books, Kindle Book Design, and Implementation Strategies
Do people only talk to you about their business?
No… They usually talk to me about their life and how it relates to their business. I have always been a coach. I was a personal trainer and teacher in conjunction with technology most of my life.
Do you work with specific types of Small Business?
No…But I do get a lot of technology business owners and individuals being impacted by technology decisions because of my technology background?
Are you crazy?
Yes… probably. But I would rather help someone be successful who appreciates it.
What results have you had as a business professional?
•Determined dependencies which hampered implementation. Increased application development team results by 1,500 percent. This resulted in increased customer satisfaction, and significant company cost savings.
•Managed four portals, over 100 custom developed PHP and .net forms and applications for the lines of business, including retail, utilities, database marketing, transaction processing, and call center operations. Forms and applications save the company over $1 million each year in reduced labor, hard costs, and vendor expense.
•Saved an estimated $200,000 annually by initiating a parallel application implementation process and communication structure that saved many hundreds of hours.
•Built Corporate Vendor Due Diligence System using internal resources saving the company over $250,000 in vendor spends while meeting OCC audit requirements.
•Built Internal Automated Reporting System for Utility Services IVR group using existing software and contracts saving the Line of Business over $375,000 in proposed new software alone.
•Developed Streaming Video System using a combination of internal systems, labor, and custom application development saving the Corporate Marketing group over $200,000 in possible vendor costs.
•Developed Process for Internal Audit to have Enterprise Associates sign Corporate Information Security Policy which allowed corporation to meet legal audit requirements while lowering the labor costs of processing by over $100,000.
•Sourced and Negotiated patch management system for Corporate E-commerce Servers and was able to save over $80,000 on the contracts and $90,000 anally on associate labor due to automation.
•Sourced and develop e-commerce monitoring system that saved the Company over $300,000 a year in software and labor costs, allowed the company to have true SLA’s for the first time, and decreased the outage times for our customers.
•Sourced, and implemented load testing software for e-commerce applications that allowed for $100,000 dollars save in software costs.
•Effectively managed employee/employer communication while company went through 27 reorganizations.
•Researched and developed new Portal Strategy using existing software contracts that allowed for a $225,000 annual save on Corporate Intranet.
•Built and implemented reporting systems for every phase of implementation to keep all department groups apprised of scheduling status via Intranet. The simple reporting layouts allowed for a 50% reduction time in project implementations and increased customer satisfaction through resource reallocations based on delivery slippage.
•Reviewed existing SDLC guidelines and developed and maintained new documentation relating to projects, issue logs, graphic estimate sheets, required field selections, business requirements, training forms, sign-off forms, change request forms, and any new documentation necessary to achieve the desired result. Resulted in removing the complicated SDLC methodology and replacing it with a combination of the RAD and JAD model which had better alignment with our Retail client needs. Changes were reflected in many praises and recognitions from our clients for being easy to work with and for making the process transparent to non-technical executives.
•Developed database for implementation tracking and product modification requests which helped identify for the first time error rates in applications and trends on new product releases.
•Implemented web analytics for tracking customer traffic patterns and abandon rates which allowed customers to make informed decisions on the marketing messages. The result of our analytics work was higher web customer sales rate through customer incentive offers at normal abandon points.
•Developed automated reporting system for web analytics using existing hardware and software systems saving the company over $100,000 dollars on proposed new vendor software.
•Sourced and Implemented Corporate e-commerce Monitoring System that allowed the Corporation to offer true SLA’s on e-commerce applications while decreasing down time.
•Sourced all products for sale and did relevant product testing
•Negotiated product price points and product volumes
•Hardware Price Performance Analysis
•Customer relationship management and training
•Supervised and trained technical support staff
•Developed call-center tracking systems and problem analysis procedures
•Handled research and approval of all computer equipment and software acquisitions
•Analyzed existing resources and utilization: hardware, software, and personnel
•Responsible for the total operation of the Customer Service Center, which included customer satisfaction, cash accountability, and inventory control
How were you educated?
EDUCATION
•Bachelor of Science in Business and Exercise Physiology – Dallas Baptist University
•Graduated Cum Laude with 3.693 GPA (while working full-time)
•Texas Women’s University Graduate School
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